No agent in sight. Flight 1583 delayed delayed and delayed without any details or updates provided by gate agent. what a nightmare
First of all, huge thanks and shout out for your Cust Svc rep Laura. She is extremely welcoming and was capable to address my challenge immediately. You'll want to really feel very lucky to acquire her being an worker.
We obtained round journey connecting flights through Charlotte from Boston to Aruba for eleven/28/2015. We compensated Also on your “extra space†seating. No the place were we knowledgeable that these “extra area†seats didn't present you with a reclining selection. Whenever we arrived in Charlotte, we boarded flight 874 only to b advised by the Captain that he required to do some “schedule upkeep†that might take a “couple of minutes†prior to we still left, since he “would not have the capacity to go away Aruba in time†if he waited to acquire it completed finished there.
At last we been given all of our baggage and naturally amongst my baggage wasn't there. As predicted it was dropped, my sons vehicle seat was shed. Exactly the same females that had lied before defined that it needed to be there, scanned in.
january 26 my son flew non prevent from st. louis to laguardia airport Big apple. He arrived, his baggage didn’t. He claimed for the airport that his bag did not appear from the plane. The Girl within the booth checked the declare ticket. The bag had not left St. Louis. She gave him a locator quantity and informed him they might be getting in contact with him before long. They may not locate it so they sent him a form to complete of his belongings inside the bag. He despatched it in.
Ref: Ticket figures 0012320492735/2736. We had to terminate our flight to Puerto Vallarta from Orlando on Sunday, February 7th as a result of illness. I have an understanding of we can easily use our tickets in the 12 months from date of purchase.
My spouse And that i would like to praise our flight attendant whose title was Rhonda. It has been many years since we are already treated so royally by a flight attendant. Right now, most flight attendants “do their position’, but Placing forth no extra work. Rhonda radiated together with her enjoy for her occupation and her satisfaction in American Airways. I think she is one of your senior flight attendants, by the way she offered herself. We wish that you should Get hold of Rhonda and praise her for currently being these kinds of an pretty exceptional staff and exceptional flight attendant.
rosity to us shareholders. Administration and all personnel of AAL are certainly performing a terrific task, reflected from the continuous rise of
Pretty unhappy with AA. During my travel to NORFOLK from ALBUQUERQUE this time all-around on Navy Orders – a lot of problems transpired that I just can’t overlook and question why great site some procedures exist because they do. Starting up off, my baggage was not tagged properly popping out of Albuquerque and didn't make the transfer relationship in DFW to ORF – eight hour hold off with luggage getting to me, which had my uniforms for the following day. Of course I received my uniform in time, but only authorized for ~4 hours of sleep just before reporting for responsibility just after I drove to airport to obtain the bag. As well as my DoD ID is currently not with your technique to permit for TSA pre-Look at…either one of these conditions are certainly not a large deal and I can certainly forget these things without needing to make a comment…the return excursion again to ABQ is my rationale. On my return journey, my prepare was from NORFOLK to CHARLOTTE to PHOENIX to ALBUQUERQUE. The flight from NORFOLK to CHARLOTTE was delayed a little bit more than one hour producing me to own a couple of fifteen moment window for my relationship flight in CHARLOTTE to PHOENIX. When I saw this tight window, I attempted to function with the customer service clerk in the gate in NORFOLK to possess one thing finished (i.e. notify gate in CHARLOTTE that somebody on Armed forces ORDERS may be a minor late and to hold gate to allow transfer – would've solved precisely what is about to occur)…considering that quarter-hour was in some “thirty moment window†allowance for anything at all to become finished Which I might have time to generate my transfer – she wouldn't or could not do something for me.
If I am able to do that, why can’t do that? Listed here’s a suggestion. For the reason that brokers cannot see USAIR, why not provide them with usage of the world wide web to allow them to see offered USAIR flights? There were several USAIR flights that would have cared for not less than fifty percent of your individuals who necessary to flights.
the AA particular person in the AA terminal being quite snide, when actually I'd finished almost everything in my control to receive into the airplane in the well timed manner.
I'm sad to convey I am upset in American Airline’s handling of the matter. We under no circumstances been given our bags until late while in the day on March 13th. To add insult to damage we have been charged $25 for every bag by American Airlines for our return flight residence Although we didn’t pay out to examine our luggage on the way to your Virgin Islands.
I would really like a person to simply call me concerning the three worst purchaser service calls I've at any time experienced right now. Electronic mail me first Considering that the representative reported I am able to only do it in creating. #flysouthwest. #behelpfulfail
We were being on AA 1517 from Miami to Roatan 02/thirteen/16 and 02/fourteen/sixteen & The flight was unable to land in Roatan and diverted to Belize. I am common plenty of with flying to be aware of the Captain built the suitable phone and also the diversion was weather similar. On landing in Belize we were knowledgeable with the Captain there was a warning light on an engine that necessary to be dealt with, the component was out there in Belize. The result was a clear mechanical delay. We deplaned and were told we might get food and consume. Right after more than one hour we had not been fed as well as a bit later we got a sandwich and bottled water and then informed we could board.